Privacy Policy

Privacy Policy for Ruhaya

Last Updated: 22-09-2025

Introduction
Ruhaya Perfumes and Cosmetics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.theruhaya.com (the “Site”). Please read this policy carefully. By using our Site, you agree to the terms of this Privacy Policy.

Information We Collect
We collect personal information that you voluntarily provide to us when you use our Site, such as:

  • Name, email address, mailing address, phone number
  • Payment information for purchases
  • Account login details (if you create an account)
  • Browsing data and cookies when you visit our Site

How We Use Your Information
We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases or inquiries
  • Improve our products, services, and Site experience
  • Send promotional emails or marketing materials (you may opt-out at any time)
  • Comply with legal obligations

Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. You can manage cookie preferences via your browser settings.

Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with trusted third parties such as:

  • Payment processors to complete transactions
  • Shipping carriers to deliver products
  • Service providers who assist in operations (under confidentiality agreements)
  • Legal authorities if required by law

Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Your Rights
Depending on your jurisdiction, you may have rights including:

  • Accessing your personal data
  • Correcting or updating your information
  • Requesting deletion of your data
  • Opting out of marketing communications

To exercise these rights, please contact us at the information below.

Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect data from children.

Changes to this Privacy Policy
We may update this Policy from time to time. We will notify you of significant changes by posting the updated Policy on this page with a revised “Last Updated” date.

Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: care@theruhaya.com
Phone: +911169655389